A carer is anyone, including children, who looks after a family member, partner or friend who needs extra support. Often the care given is unpaid and the person providing care doesn’t see themselves as a carer, as it is difficult to separate their caring role from the relationship with that person.
If you caring for someone there is plenty of support available for you. Below you can find useful information and contacts:
Support for Serving personnel who care for someone
Carer’s Passport
The Ministry of Defence has launched an Armed Forces Carer’s Passport designed to support personnel, it enables them to balance their duties with caring responsibilities. It does this by documenting the required flexibilities, ensuring when the carer changes role or line manager they do not have to renegotiate arrangements.
Find out about the Armed Force’s carer’s Passport here >
Carer’s Leave
Carer’s Leave is included within JSP 760 – Tri-Service Regulations for Leave and provides additional support, allowing carers to take paid time off to manage their caring responsibilities. This leave can be crucial for carers who need to attend appointments or provide short term intensive care.
Flexible working
The MOD offers a range of flexible working options to help military carers balance their work and caring duties. These options include variable start and finish times, remote working, and compressed working schedules, all designed to provide greater flexibility in managing your responsibilities.
For those requiring more significant adjustments, the Flexible Service policy allows regular service personnel to temporarily work part time or limit their separation from their home base, subject to operational needs.
For more information on flexible working Service Personnel can search ‘flexible working’ on DefNet.
Carers rights
The Carers UK website provides essential information on the legal entitlements for those that provide care. It also provides guidance to help carers navigate challenges encountered and get the support you deserve.
Find out what support is available to you with a carer assessment
If you are over 18 years old and are caring for another adult aged 18 or over who is disabled, ill or elderly you can request a carer assessment (nhs.uk). The carer assessment will identify the support you may be eligible for to help you provide this care. Read more at Carers UK.
Financial support for carers
Are you eligible for Carer’s Allowance?
If you are 16 or over and care for someone for at least 35 hours a week you may be eligible to claim Carers Allowance. You do not have to be related to or live with the person you care for.
It is a taxable benefit of £81.90 per week however it may affect other benefits you claim for. If you receive carers allowance you automatically receive Class 1 NI credits to protect your record. See if you qualify here (gov.uk):
- Help understanding Carer’s Allowance (carersuk.org)
- More information on benefits for carers (nhs.uk)
Extra financial support
You may be able to apply for extra financial support for other costs that you or the person you care for have, for example prescriptions, dental and eye care or travel costs to hospital appointments through the NHS Low Income Scheme (nhs.uk).
Are you a young carer?
If you are under 18 years old and regularly care for or support someone in your family with an illness, disability, mental health condition or who has an addiction, you are a young carer.
Help available for young carers
The Children’s Society
The Children’s Society provide support for young carers, raise awareness of young carers in schools, and develop resources for professionals working with young carers within Armed forces families so that they may better understand the issues these young people face. They also run a Young Carers Festival where young people can have fun, relax, meet other young carers.
Action for Children
Action for Children will help you come to terms with your parent’s or other family member’s illness or condition. They’ll help with strategies to enable you to cope better with caring responsibilities and support you to build positive relationships outside the family. They can also help you to plan for the future, by making sure you can access adult services when you reach 18.
Sidekick is a confidential and anonymous SMS service from Action for Children for you to ask questions and receive support: Text your question
Support for carers
Support from charities
Carers Helplines
Get help finding care services (in the home and residential care)
Care Quality Commission is an independent regulator of social care.
Support for carers in the Devolved Nations
If you live in Wales or Scotland the allowances and financial support can differ so you will need to visit the nation specific websites.
Carer support in Wales
- Carers UK has lots of useful resources for carers in Wales, including welsh language support
- The Carers Trust also provides information on specific support in Wales
Carer support in Scotland
- NEW Carer’s Assistance is replacing Carer’s Allowance
- Carers UK has lots of information for carers in Scotland
- Care Information Scotland is a dedicated website for carers in Scotland


