Thursday 15th November 2018

The Ministry of Defence is in the process of reviewing the provision of military housing from initial application through to the complaints process, including the future repair and maintenance contract, currently held by Amey. Please complete (and share) this Housing Survey to allow the RAF FF to use your views and feedback to influence the outcome of decisions made. It’s live between 5th – 30th November 2018 and takes just 10 mins to complete.

Unfortunately, the survey is not open to reserve personnel or veterans. Equivalent surveys are being run by the Naval Families Federation and the Army Families Federation.

The survey is live between 5th – 30th November 2018 and takes just 10 mins to complete.

RAF FF Director, Maria Lyle adds: 

“The Future Defence Infrastructure Services (FDIS) is the project to secure the next accommodation maintenance contract by DIO SD Accn within the next 2 years. This survey is your opportunity to help shape that contract, so please let us know your views.”

You don’t have to live in SFA to comment

Your views and comments will still be helpful to those producing the contract. Especially those of you who live in the private rental market where you will also work to a maintenance contract and can share good practice examples.

Is this part of the Future Accommodation Model (FAM)?

Whilst this is a housing-related survey, this particular work is focusing on the mechanics of the current housing contract and not directly part of the work being undertaken towards FAM. Information on FAM, its aims and who it may affect can be found online at GOV.UK

Experiencing a housing issue?

If you currently live in SFA and experiencing problems with your property by using the procedures already in place, please report an issue to the RAF FF where our SFA housing specialist can offer advice.

The RAF FF also has its own housing section online for reference.


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